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Introduction
Indian Travel Desk is committed to providing excellent travel services to our clients. We understand that sometimes plans change and cancellations may be necessary. This policy outlines our terms and conditions for cancellations and refunds.
Customization Charges
- Customization Charges: A fee of Rs. 50/- is charged for customization requests. This fee is non-refundable under any circumstances.
Booking Services
We offer a range of booking services including hotel bookings, cab bookings, and tour package bookings. These services can be secured with an Indital Token Amount of Rs. 500/-, which is 100% refundable until a confirmation voucher is issued. Flight ticket will be issued with 100% advance payment only.
Refund Policy
- Refund Before Confirmation Voucher Issuance:
- The Indital Token Amount of Rs. 500/- is fully refundable if a confirmation voucher has not been issued.
- Refund After Confirmation Voucher Issuance:
- Once a confirmation voucher is issued, a cancellation fee of Rs. 500/- will be deducted from the amount paid by the client.
- The remaining amount will be refunded to the client after deducting any hotel and flight cancellation charges, if applicable.
- Indian Travel Desk has no control over the cancellation charges imposed by hotels and airlines. Clients are advised to contact the respective hotel or airline customer care directly for any issues related to these charges.
Contact Information
For any questions or concerns regarding our cancellation and refund policy, please contact us at:
Jurisdiction
All disputes arising under or in connection with this cancellation and refund policy shall be subject to the exclusive jurisdiction of the courts in Delhi.
Effective Date
This policy is effective as of [1st May 2024] and remains in effect until further notice.
By booking with Indian Travel Desk, clients acknowledge that they have read, understood, and agreed to this Cancellation and Refund Policy.
